Nine Ways MCOs Can Cut Administrative Costs

Managed care organizations (MCOs) expend the majority of their time with administrative activities such claims administration, authorizations, and customer service issues.  Read the Zimlich (2016) article, “Nine Ways MCOs can cut administrative costs.”( the nine ideas, which four do you think show the great promise?What would be some of the pros and cons of implementing these changes from an operational standpoint?What would be some of the implications for the governance responsibilities of managed care organizations (MCOs)?Prepare a four-column chart: Column 1 should list the four selected ideas from the article; Column 2 should list the pros; Column 3 should list thecons; and Column 4 should list implications for governance responsibilities.

Prof. Angela


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