Milan Institute Computer Science in Business System Questions

I don’t know how to handle this Computer Science question and need guidance.

  • Please label each question as either closed question or open-ended question.
  1. How many personal computers do you have in this department?
  2. How is this task performed?
  3. Why do you perform the task that way?
  4. How many hours of training does a clerk receive?
  5. How many customers ordered products from the Web site last month?
  6. What are users saying about the new system?
  7. How are the checks reconciled?
  8. What added features would you like to have in the new billing system?
  9. Is the calculation procedure described in the manual?
  10. Is there anything else you can tell me about this topic?

You are going to interview the local manager of LDI, a national tire retailer, who has asked you to work as a system analyst on a management information system to provide inventory information. (45pts…15pts. per pyramid, funnel & diamond shape)

Here are five questions you wrote to prepare for the meeting:

  1. What are the five physical strengths and five limitations of the end users with respect to performing the national retail inventory processing on a daily basis?
  2. What are the top ten high-level needs to make the new inventory system user-friendly, accurate, reliable, and secure?
  3. Do you have year-to-date demand and supply metrics that were gathered in the last three months?
  4. How often do you update your tire inventories?
  5. How many retail stores do you currently have that carry your tire inventory?

List each above listed question in the proper sequence

(1) pyramid structure

(2) funnel structure, and

(3) diamond-shaped structure

C. You are a project manager at L & D Inc., specialized in information technology and network engineering. One of your junior systems analyst came to you for an advice of a technology to capture user information requirements. He described to you that he had talked with his client several times in the past week to define user information requirements. Each time he thought he had captured user information requirements, they’ve already changed. Finally, he thinks his clients do not even know what they want for their system.

Give your junior systems analyst an advice of several types of technology that he could use to capture user information requirements and explain to him how this technology can help him to better define users’ information requirements.

Problem III- (50 points)

  1. What are six fact finding techniques and what are the advantages and disadvantages of each?
  2. What are the types of facts a systems analyst is required to collect?
  3. What is a fact-find strategy that will make the most of your time with end-users?
  4. How do you develop an interview agenda and a questionnaire?
  5. What is the role of ethics in the process of fact finding?

Prof. Angela

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